Privacy Policy | Orange Tutor

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Last updated: 22 October 2026

1. About this policy

Orange Tutor respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information we collect

We may collect:

Parent/guardian name, email address and phone number
Student name, year level, state, school and learning needs
Lesson notes, progress reports and session recordings (where enabled)
Payment information (processed securely by our payment provider)
Website usage data via cookies and analytics

3. How we use information

To match students with tutors and deliver lessons
To communicate about bookings, progress and billing
To improve our services and ensure child safety
To send marketing communications (you can opt out at any time)

4. Children's information

We collect students' information from parents or guardians and only use it to deliver tutoring services. Tutors only access the information they need to teach.

5. Disclosure

We do not sell personal information. We may share it with tutors, service providers (such as payment, video and email platforms) and where required by law. Some providers may store data outside Australia.

6. Security & retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and retain it only as long as necessary.

7. Access, correction & complaints

You may request access to or correction of your information. If you have a concern, Contact us through our contact page. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).